Refund & Return Policy

At NewWavation, we want you to be fully satisfied with your purchase. If you are not happy, here’s how our refund process works:

Returns

• Items can be returned within 14 days of receipt.
• Products must be unused, in original packaging, and in the same condition you received them.

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection.
• Approved refunds will be processed within 5-7 business days to the original payment method.

Exchanges

If you wish to exchange an item, please contact us at support@newwavation.shop with your order number.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.

Contact Information

For questions regarding returns or refunds, please contact us:

Store Name: NewWavation
Email: support@NewWavation.shop
Phone: +44 778542312
Address: 1A Smithy Wood Rd, Woodseats, Sheffield S8 0NW, United Kingdom